Privacy Policy

Last updated: October 26, 2025

Introduction

This Privacy Policy outlines how the platform collects, uses, and safeguards your personal data. By accessing or using the platform, you consent to the data practices described herein.

Information Collected

The platform collects the following categories of information:

Account Information:

Email address, username, display name, and profile details.

Usage Data:

Pages accessed, features utilized, time spent on platform, and user interaction patterns.

Technical Data:

IP address, browser type and version, device information, operating system, and cookie identifiers.

Cookies and Tracking

The platform uses cookies to enhance functionality and improve user experience:

Functional Cookies:

Essential for language preferences, user settings, session management, and anonymous analytics.

External Cookies:

External cookies are set by Stripe for processing payments (all payments are considered voluntary donations) and Mux for video playback functionality.

How Information Is Used

Collected information is used to:

Provide, maintain, and enhance platform services
Process donations and manage user accounts
Communicate service updates, features, and support responses
Analyze usage patterns to optimize user experience
Detect, prevent, and address security threats and technical issues

Information Sharing

Your information may be shared only under these circumstances:

With trusted service providers such as Stripe (payment processing) and Mux (video hosting) who assist in platform operations
When legally required or to comply with legal processes and government requests
To protect the rights, property, safety, and security of the platform, its users, or the public

Your Rights

Under applicable data protection regulations, you have the following rights:

Right to Access:

Request a copy of all personal data held about you.

Right to Rectification:

Request correction of inaccurate or incomplete information.

Right to Erasure:

Request deletion of your personal data (subject to legal obligations).

Right to Data Portability:

Request transfer of your data to another service provider.

Right to Object:

Object to certain types of data processing activities.

To exercise any of these rights, please contact support at support@cyzed.com.

Data Security

The platform employs industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is completely secure.

Data Retention

Personal data is retained only for as long as necessary to fulfill service purposes or comply with legal requirements. Account data is deleted within 30 days of deletion requests, except where retention is legally mandated.

Age Requirements

Users must meet the minimum age required by applicable law in their jurisdiction, or have explicit parental or guardian consent and supervision. If you believe underage data has been collected without proper authorization, please contact support immediately.

Policy Updates

The platform reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of the platform after modifications constitutes acceptance of the updated policy.

Contact Information

For questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact support@cyzed.com.